1. Entering a PROMS record
a. To add a PROMS record click 'add record' from the menu on the left hand side of the screen and then select 'PROMS'
b. Enter the case details & click 'schedule survey'.
NOTE: For the PROMS survey to be accurate all sections are required to be competed
2. Entering Data
a. Patient Identifier - Do not use patient names, use de identified data to protect patient details
b. Date of surgery - The first survey is sent 7 days after the procedure date; therefore the PROMS record must be submitted before this date.
c. Survey Request - The first survey, sent 7 days after procedure date, is automatically schedules once a PROMS record is entered. There is an option to only send this survey or to send subsequent surveys at 30 days and 6 months for more comprehensive results and insights into patient outcomes.
d. Patient Details - We do require a patient name and contact number in order to send & personalise the surveys. However, once this data is entered it is stored in a separate system and cannot be viewed or exported.
3. Survey Schedule
a. To check that a PROMS survey is scheduled or to quickly check the progress of a patients survey you can view the patients record by clicking on the relevant module. A PROMS survey schedule is indicated by 3 grey dots in the PROMS column on the page.
b. You can also view/edit the record by clicking the three vertical dots on the right-hand side of the record. In Section 2 'PROMS Survey' you will see the dates of the surveys scheduled as well as any results that have been collected.
