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Why can't I search for a specific record?
Why can't I search for a specific record?

Common reason users cannot search for a specific record

Gillian Murphy avatar
Written by Gillian Murphy
Updated this week

In order to search for a specific record you must first be in the correct place to do so. 

How to search for a record:

1. Click on Cases

Click on Cases

2. Click on the module you wish to search. Our example is Gynaecology.

Click on the module you wish to search.  Our example is Gynaecology.

3. You will then find the search field and filter options

You will then find the search field and filter options

How NOT to search for a record:

Your "Dashboard" is a snapshot of your SurgicalPerformance account. You can see records, but you cannot do much with them. 

If you click on the different modules on your dashboard, it changes the pie graph accordingly and shows you a snapshot of the most recent records. You CANNOT search for your records here. 

Click on Main Procedures of Gynaecology…

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