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Forgotten PIN/Change PIN
Forgotten PIN/Change PIN

How to change your PIN number

Gillian Murphy avatar
Written by Gillian Murphy
Updated this week

If you have forgotten your PIN number follow these steps:

After one failed attempt you will receive an option to "Reset PIN" - select this. 

An email will then be sent to you automatically with instructions on how to reset your PIN number. 

If you would like to update your PIN number

1. Click on your profile image

Click on your profile image

2. Click on Profile…

Click on Profile…

3. Click on Security

Click on Security

4. Scroll down to Enhanced Security and fill in the required information to update your PIN.

Scroll down Enhanced Security and fill in the required information to update your PIN.


If you need any assistance with your PIN you can contact us via Intercom - little speech bubble at the bottom right of the screen or email: [email protected]

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