Results indicators show at a glance the most severe result from a survey, making it easy to see where follow up is required. Green coloured results are better than amber, are better than red in regards to quality of life results.
Status indicators show the status of a survey that does not have a result due to it being scheduled in the future, not being completed, the patient not responding or if the message couldn’t send due to an incorrect or disconnected number or other error.
Net Promoter Score
The net promoter score is based on asking how likely the patient is to recommend the surgeon on a scale of 1-10.
The survey results are PROMIS T-Scores which are standardised and shows how your sample is different from the population mean. T score standardises the score to mean of 50 and a standard deviation of 10.
This makes it easy to see how much your patient’s score deviates from the population mean. For example a score of 40 would mean your patient has a score of one standard deviation below the population mean which is a large difference.
Lower fatigue, pain and pain interference scores refer to better quality of life.
Lower physical function scores refer to poorer quality of life.